-
What if you are not satisfied with the design?
We always prioritize customer needs, ensuring a design process that is both rigorous and flexible. Upon receiving your requirements, we quickly assemble our professional design team to create an initial draft. If the draft doesn’t meet your expectations, simply provide clear feedback, and we will initiate the revision process immediately, continuing until you are completely satisfied. Before you officially confirm the design, there are no limits to the number of revisions.
No matter how complex the modification tasks may be, as long as the requirements are clear, we are confident in achieving a design that meets your expectations. Should our designers misunderstand your requirements resulting in a draft that significantly deviates from your needs, we will take full responsibility and redesign it at no extra cost to you, absorbing all previous expenses ourselves.
-
Can we design first and pay after the design is satisfactory?
The remuneration for design work is largely a reward for the hard work put in. We require a deposit before officially commencing the design process. Additionally, it’s essential to sign a contract and agree on the price before collaborating. If the price isn’t determined in advance, even if we deliver a design you are completely satisfied with, a failure to agree on the price can waste both our time and effort.
-
Can changes be made after design confirmation?
Partial changes are acceptable without producing a final product, but please avoid completely overturning it, as it would render all of our efforts pointless. We appreciate your understanding.
-
Can you provide us with the design source files after the design is completed?
No problem! Our services are tailor-made to meet the unique needs of each client. Upon the successful completion of the project, if you have relevant requirements, we will package the results into a compressed file and send it to your designated email. We provide design drafts in vector formats such as PSD, CDR, and AI, determined by the specific needs of the project to ensure they perfectly fit your usage scenario.
-
Who owns the copyright of the design?
In general, after you have paid all fees, the copyright of the design works will belong to you. We will specify this clearly in the contract to ensure you have full rights for use and disposal of the design results. However, prior to the transfer of copyright, we retain the rights to display and promote the design works, ensuring that this does not harm your interests.
-
What are your successful cases?
We have a wealth of successful cases across various industries and fields. For instance, we have designed brand identities and promotional posters that significantly elevated brand awareness and market influence. Additionally, we created app interfaces with a simple and user-friendly design approach, which received high praise from users for their excellent user experience. You can view selected case studies on our official website, and during project discussions, we can provide more tailored case references based on your industry and needs.
-
What experience does your designer have?
Our design team members are graduates from renowned design institutions, possessing a solid theoretical foundation and extensive practical experience. Most of them have over 3-5 years of experience in graphic or UI design and have participated in various projects across different types and scales, covering industries such as internet, finance, education, and healthcare, ensuring their professional skills and knowledge.
-
What should I do if I can't register a trademark with my logo?
The registration was rejected due to issues with the logo design. We will make free modifications and optimizations based on the rejection reasons. If it is found to be similar to another trademark, we will adjust the graphics, text, and color elements to enhance its uniqueness and recognizability. However, if it falls under regulatory control, we won’t be able to process it for free, and a reevaluation of the registration form and design may be necessary.
-
How long is the design cycle usually?
The design cycle varies depending on the project’s complexity and specific requirements. Generally, simple graphic design projects, such as single-page posters, may take 3 to 5 working days. More complex tasks, like brand identity design or app UI design, may require 2 to 4 weeks or even longer. Before the project commences, we will have a detailed discussion about your needs and establish a reasonable timeline to ensure timely delivery while maintaining design quality.
-
Will you provide a prototype for UI design?
We typically do not focus on prototype design separately; instead, we concentrate on UI design, creating interfaces with an emphasis on logic, usability, and aesthetics. Since clients are most knowledgeable about their product needs and functions, the initial prototypes are generally provided by them. If you would like us to create a prototype, it would require a comprehensive planning and design approach, which goes beyond mere UI enhancements to encompass thorough project planning.
-
What interactive functions can you achieve in VR 3D display?
We can realize various VR three-dimensional interactive features, such as scene navigation, object selection and manipulation, and information retrieval and display. Furthermore, we can implement advanced interactions, such as triggering specific animations or sound effects based on user behavior, and developing a multi-user login system that allows users to interact and communicate within the VR environment, providing a rich immersive experience.
-
What are the main aspects of confirming rendering effects?
The confirmation of rendering effects primarily involves assessing the overall visual quality of the image, including whether the colors, lighting, and material textures meet expectations. It also considers the composition and proportion of the scene for harmony, the clarity and accuracy of details, and the presence of any rendering errors or flaws such as noise, flickering, or aliasing. We will meticulously review these aspects with you to ensure that the final rendering meets your requirements.
-
Can you handle our existing 3D model formats with compatibility?
Our software and tools support various common 3D model formats, such as OBJ, FBX, MAX, and C4D. Regardless of the format you provide, we can import and process it effectively. In the case of special formats or compatibility issues, we also offer solutions and conversion tools to ensure seamless modeling and rendering workflows.
-
How much does it typically cost to create and render a 3D digital human model?
The pricing for 3D digital human modeling and rendering varies based on several factors, including the required precision, the complexity of appearance and movements, and whether custom clothing or props are needed. Basic 3D digital human modeling and rendering can range from several thousand to tens of thousands of yuan. For high-precision models with intricate expressions and movements, costs may reach tens of thousands or even hundreds of thousands of yuan. We will conduct a detailed cost analysis based on your specific needs and provide you with an accurate quote.
-
Which 3D software do you mainly use for modeling?
Our team excels in using various mainstream 3D modeling software, such as 3ds Max, C4D, and Maya. We flexibly choose the most suitable software based on project requirements and client preferences. Additionally, we are well-versed in model format conversions between different software, ensuring a seamless workflow across various platforms.
-
What is the resolution of the rendered output image and can it meet the printing requirements?
The resolution of the rendered output images can be set according to your requirements, ranging from common HD resolutions suchas1920×1080
to ultra-high resolutions like8Kandbeyond
. For printing needs, we adjust the rendering resolution and image quality parameters based on the print size and precision requirements, ensuring that the final images meet the standards of clarity and color fidelity necessary for professional printing.
-
Do you do product appearance design?
From the initial concept design, where creative ideas are developed based on product positioning and target user preferences, to the realization of design concepts through 3D modeling, we precisely shape the product’s appearance, including details of lines, curves, and proportions. By employing material and rendering techniques, we simulate the true texture and lighting effects to showcase a realistic product exterior. Whether for consumer electronics, home goods, or industrial equipment, we offer professional and innovative design services for all types of product appearance design needs.
-
Can you provide product structural design after completing the product appearance design?
Once the product appearance design is completed, we offer professional structural design services. Our experienced team is well-versed in materials and processes. Focusing on functionality, we optimize internal structures to meet assembly requirements. For electronic products, we plan circuits and thermal management; for mechanical products, we calculate stress and select connection methods. Through 3D modeling, we simulate assembly to address potential issues in advance, supporting smooth product manufacturing.
-
How long does it take to customize a medium-sized 3D exhibition hall?
With clear requirements and complete materials, the process from modeling to rendering generally takes 4 to 8 weeks. If it involves complex interactions, extensive material production, or frequent revisions, the timeline may be extended, and a detailed schedule will be created in advance.
-
What technology are you using to develop 3D IoT/digital twins?
In large-scale 3D IoT / digital twin projects, we use Unity for its powerful rendering capabilities, extensive resources, and cross-platform versatility. For smaller projects, we prefer Three.js, which is lightweight, easy to use, and ideal for rapid development on the web.
-
Our company is relatively large, can you participate in formal bidding?
We generally do not participate in bidding. For the past ten years, we have maintained stable collaborations with dozens of clients, including group companies and those listed on the New Third Board. If your company intends to invite bids, we kindly ask you to inform us of the project budget in advance. As a technically-focused company that emphasizes execution, we encourage open communication during our collaboration—please feel free to express any requests directly, without formalities. For any modifications to website functions or designs, we ask you to communicate those directly. If your requests exceed the scope of our contract or do not comply with web standards, we will provide timely feedback, and we appreciate your understanding.
-
Can we have our own graphic designer to design it ourselves?
If your company has its own UI designers who can create the interface independently, our costs for front-end and back-end development can be significantly lower. If your designers lack web design experience, we can provide guidance, but we hope you understand that this is contingent upon finalizing our collaboration.
-
Can we come up with several plans for the homepage design draft at once?
We sincerely apologize for the inconvenience. Our services involve customized development based on client requirements, which typically allows for modifications on the same design version without issues. However, if you wish to compare different design styles, we can provide two distinct design proposals specifically for the homepage. Once the drafts are completed, you can select one, and we will refine it based on your feedback.
-
Did you design the content detail page?
When designing a website, we create a content page and develop it into a template for easy maintenance in the backend. However, we do not design the detailed introduction for each product separately due to significant differences between products. Designing each one individually would create an overwhelming workload for dozens or even hundreds of products, so we hope you understand.
-
Do you handle the product images?
We can take on photo clipping services, but there is a limit on the number. Typically, we can handle 20 to 30 images. If the quantity exceeds this range significantly, additional pricing will apply.
-
What is the confirmation of design draft?
Mainly to confirm the website framework; the theme colors, text, and images can be changed and replaced at any time.
-
What is the payment method for website construction?
The initial payment is 30% of the contract amount. After the approval of the front-end design and interaction, 30% of the development fees will be paid. The final 20% will be paid upon completion of website acceptance.
-
I have ERP software, can it be integrated with the website?
Of course, I need you to provide some relevant data API interfaces.
-
How long does it take to customize a corporate website?
Typically, the timeline for creating a company website ranges from 25 to 40 working days, which includes the time for communication and confirmation between both parties. Throughout the process, the time required for programming is relatively fixed. Once the company signs off on the website design, the subsequent development of the site usually takes an additional 10 to 15 working days.
-
How much does it cost to build a corporate website?
For a typical business website primarily used for product display without special features, the estimated cost for a standalone PC version ranges from 10,000 to 20,000 yuan. If a responsive design standard is adopted to accommodate various device screens, the price is between 20,000 and 35,000 yuan. It’s important to note that if the design requirements are particularly stringent, involve multiple language versions, or possess complex functionality, we will assess the price based on the specific circumstances.
-
Can you use uni-app to develop an app?
We have a professional team proficient in uni-app technology, capable of efficiently developing apps that meet various needs, enabling a single codebase to be deployed across multiple platforms, including iOS and Android.
-
Can I develop an app using native code?
Of course. Our development team has extensive experience in native app development, utilizing native languages such as Swift or Objective-C for iOS, and Java or Kotlin for Android. We can leverage the advantages of native development to create high-performance apps that deliver an excellent user experience tailored to the specific needs of the project.
-
What functions have you developed for mini programs?
We have developed various features for mini-programs, such as product display, ordering, payment processing, and order tracking for e-commerce mini-programs; dynamic posting, likes and comments, friend additions, and chat interactions for social mini-programs; as well as online booking, location navigation, and membership management for lifestyle service mini-programs.
-
Can H5 website be bundled with official account?
H5 websites can be integrated with official accounts. By linking H5 pages in the menu of the official account or allowing users to scan codes to log in and follow the account, users can easily access H5 website content within the official account. This integration facilitates interaction and offers users a richer service and experience.
-
Are you responsible for updating and maintaining website content on mobile devices?
Typically, we do not take responsibility for updating and maintaining mobile website content. However, if needed, we can sign a long-term cooperation agreement to establish a reasonable update plan, ensuring timely and accurate updates of website content. This will guarantee the information’s relevance and completeness, while also providing regular maintenance to ensure the stable operation of the site.
-
Can you help put the app on the shelves after it's developed?
Yes, we will assist you with the app listing process, including preparing for iOS submission to the App Store and Android submission to a designated app marketplace. However, if there are multiple app markets to be listed, additional fees may apply.
-
Can you develop Tiktok applet?
We can develop a Tiktok applet. Our development team is well-versed in the technical requirements and can create a distinctive Tiktok applet tailored to the client’s business needs, ensuring seamless integration with the Douyin platform to help clients expand their business presence on Douyin.
-
Can a mobile website be covered with an app shell?
Certainly, wrapping a mobile website in an APP shell is a common practice, typically referred to as a form of ‘hybrid development.’ By utilizing certain tools and technologies, an H5 website or URL can be encapsulated within a native APP shell, allowing it to resemble a native app in appearance and functionality while retaining the flexibility and ease of updates inherent to H5 sites.
-
I have the app source code now. Can you help me upgrade it?
Generally, we do not accept this kind of secondary development model. However, if you have a strong preference, we will first conduct a detailed analysis and evaluation of the existing source code to understand its architecture and functionality. Based on the new requirements and business development direction, we will assess whether we can proceed with secondary development.
-
Which is better, developing mini programs or apps now?
Choosing between a mini program and an app depends on business needs and target users. Mini programs do not require downloads, have quicker development times and lower costs, making them suitable for temporary promotions and simple queries in low-frequency scenarios. Apps, on the other hand, can leverage phone hardware capabilities, offering better performance for complex scenarios such as large e-commerce platforms or specialized office software. If users prioritize convenience, opt for a mini program; if they value functionality and have loyal users, choose an app.
-
Can you issue additional tickets?
As a small-scale taxpayer, if the contract amount is not too large, we typically do not issue VAT special invoices. However, we can issue VAT ordinary invoices, which can also be used for financial accounting.
-
I didn't make an English version at first, can I add it later?
Certainly, a fee for the English version is required. For specific amounts, please consult our technical staff or business team.
-
Can you also help us operate the search bidding backend together?
I sincerely apologize, but the workload you proposed exceeds our capabilities, and we are unable to take it on. However, there are many professional SEM management companies in the market with extensive experience in this area. If you need, we would be happy to recommend a few reliable ones for your consideration.
-
I bought an email, can you help me parse it?
tolerable. Please provide us with the analysis record values, and we can assist you with the operation.
-
Can I still change the color after the website is completed?
The possibility of a free color modification depends on specific circumstances, primarily determined by which areas require changes. We assess based on actual labor involved and will clearly inform you whether the modification is free of charge. If it’s a minor issue that doesn’t require significant effort, we typically can accommodate the change at no cost.
-
Can you provide a quotation?
No problem, the quotation will clearly detail each item. Additionally, this quotation can serve as an attachment to the contract, making it convenient for you to review and retain.
-
Do you have a budget and don't know how to build a website? Can you give me some advice?
Of course. However, as you are more familiar with your industry, we kindly ask you to provide the column content. We can only offer some reference suggestions, but the final content should be determined by you for the best fit.
-
What are the payment methods?
We support various payment methods, including corporate transfers, personal bank transfers, WeChat Pay, and Alipay. You can choose the most convenient method for you.
-
Can I pay in installments?
For projects involving substantial amounts, we can offer a payment plan in installments, provided both parties reach a mutual agreement. The specific number of installments and timeframes can be determined based on the project’s specifics.
-
How long can a system malfunction be resolved during maintenance?
For general system failures, we commit to responding and initiating troubleshooting within 2 to 4 hours of notification, with most issues resolved within 24 hours. For more complex problems, we will formulate a solution based on the actual situation and provide timely updates on our progress, striving to restore normal system operations as quickly as possible.
-
How to communicate with you about building a website if you are not in Shanghai?
We have accumulated extensive experience from various website projects across the country, so you need not worry about communication. In previous collaborations, we have primarily utilized online channels such as QQ and WeChat to resolve any issues. Even for local clients in Shanghai, our staff typically visits only for contract signing, while project work is mainly conducted through online communication. The acceptance phase is also rigorous, requiring your company’s signature and the return of documents as the final basis to ensure that the project delivery fully meets your requirements.
-
Can remaking the website help me connect with other companies?
We fully understand your situation; many clients find the process challenging due to information gaps. In such cases, feel free to leave the problem to us. However, we kindly ask you to communicate and coordinate with your previous web company in advance. Once that’s settled, our professional team will take care of the rest, ensuring you can relax and have peace of mind.
-
Can you train us on how to process images using Photoshop?
We can help you with simple image cropping. However, if you wish to learn image processing in depth, I recommend seeking a professional training institution. Their courses are more comprehensive and detailed, ensuring a more effective learning experience than our brief instruction.
-
Can you teach the installation of the transferred code?
We won’t just assist you with the installation; we’ll guide you step by step through the process. This way, you’ll be able to easily replicate the site in the future without any worries about the operation.
-
I understand the website requirements but I’m not able to write a website proposal. Can you help me draft one?
Typically, we do not provide proposals proactively, as we always build websites based on the specific needs of our clients. However, if you are facing pressure from your superiors and require this, we can offer a PowerPoint document detailing the technical aspects of the website, along with a comprehensive quotation, to assist you in reporting to your boss.
-
Can we sign the contract directly in electronic format?
You can send us a scanned copy or a photo via WeChat or email.
-
The project is quite urgent, can the working hours be shortened?
Working overtime is not an issue, but we need to assess the total hours required. We understand that the client is eager for project results, but we also need to consider the well-being of our employees. If the working hours are compressed too much, we will need to carefully consider whether to take on this project, and we hope for your understanding.
-
What information do I need to provide to build a website?
We generally need you to provide relevant text content, image materials, and the company logo for the website. If there are any specific functional requirements, please elaborate so that we can better plan the site.
-
Can the website display normally on mobile devices such as smartphones and tablets?
Absolutely. The websites we create are designed with responsiveness in mind, automatically adapting to various mobile device screens to ensure perfect display on phones, tablets, and more.
-
Can I implement the payment function of the website, which supports multiple foreign currency payments?
Our technical team can customize and integrate multiple third-party payment platforms to support various foreign currencies according to your needs. We ensure that the payment process is secure, stable, and convenient, meeting both your business requirements and the diverse payment preferences of your users.
